Deposit
The shown deposit amount for the selected service is required to secure your booking. The value of your deposit will be deducted from your services on the day of your appointment.
You may change or cancel your booking up to 48 hours before your appointment either by contacting us via phone or SMS, or by logging into our booking system from our website. You may ask for your deposit to be refunded to you, or you can save it to your account to be used against a future appointment. Any cancellations within 48 hours, or failure to show up to your appointment will result in your forfeiture of your deposit, without exceptions.
Cancellation Policy
We require at least 48 hours’ notice for any cancellations and changes to your appointment. Cancellations within 48 hours, or failure to show up to your appointment will result in your forfeiting your deposit, without exception. We reserve the right to cancel your appointment at any time.
Running Late For Your Appointment
To ensure punctual service for all clients, appointments that start late due to client tardiness will finish at their scheduled time, resulting in a shorter service for you. No discounts will be given for appointments that are shorter due to client lateness. If you are more than 15 minutes late for the start of your appointment you will be marked as a no-show and your deposit will be forfeited.
Preferred Communication
Changes to your appointment must be made via online or via the clinics mobile number 027 625 7546.
Messages via social media may not be seen and may result in your forfeiting your deposit.
